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Privacy Policy

Your privacy is very important to us. We value your trust in Supertrips.com. Therefore, we go through great lengths to protect your personal information. This document, that is updated regularly, explains how we use and process your personal information. We also explain what we do with cookies. You can always contact us if you have any questions regarding the privacy policy, cookies or your personal information. 

This is the website of Supertrips.com - Unusual Stays V.O.F

Our business address is: 

Unusual Stays
Bergstraat 103
6811LE Arnhem

Our registration number at the Chamber of Commerce is: 59788593.

When you place a reservation you will be asked for your name, address, email address and payment information. When you visit our website we collect certain information, even when you don’t make a reservation. For example, your IP-address, which browser you use, which operating system you use, which application version you use, your language settings and the pages you visit on our website. If you use a mobile device such as a smartphone or tablet, we can also collect information about your device, specific settings of that device and GPS information. We also collect information about the use of social media.

We use this information to make sure our website functions optimally. Through your input we get insights into the functioning of the website and how we can optimize it according to your browsing behavior.

We save your email address and we can use it for the following purposes:

- to inform you of website updates

- to contact you for marketing purposes

- to send you our newsletter

Your email address will only be used internally and will not be given to other organizations for commercial purposes. Apart from this, you can always opt-out and unsubscribe if you wish to not receive any emails from Supertrips in the future.

We use cookies on our website
A cookie is a small file that is sent together with the pages of this website and which is saved on the hard disk of your computer. Supertrips.com uses the following cookies:

Technical & functional cookies
These cookies are used to let the website function optimally. For example, to store setting preferences such as currencies and language settings, the ability to make reservations and to log in. These cookies are necessary for the functioning of the website.

Analytical cookies
These cookies are used by analyzing tools such as Google Analytics. Through the use of these tools we gain insight into your browse behavior and we can optimize our website and service accordingly. We also use cookies to show suitable advertisements (possibly by third parties) which fit your profile. This information is collected anonymously en is not linked to your name, age, etc.

Commercial & tracking cookies
We also use cookies for “retargeting”, which is based on your searching and browsing behavior on Supertrips.com. For example, the destinations you’ve searched for, the accommodations you’ve looked at and the prices. Based on this information we can place advertisements on third party websites.

Third party cookies
These cookies are not placed by us, but by third parties. We cannot accept responsibility for these for this reason.

If you don’t want cookies to be placed on your computer you can easily turn these off in your browser. You can find the instructions here.

When we transfer or receive information on our website, we always use the encoding technologies that are recognized as common standards within the IT sector. If we receive or send critical information like financial or health related information, we will use a secure server. You will be informed of this by a window that is displayed on our site (pop-up). We have taken all necessary measures to avoid the loss, unlawful use or unwanted modifications to the information that we receive through our website.

If you wish to contact us, or if you have any questions regarding our privacy policy, send us an email at helpdesk@supertrips.com.

If you no longer wish to receive emails from Supertrips.com you can contact us through the above-mentioned address. If you state your telephone number, Supertrips will only contact you by telephone, when needed, to inform you about the reservations you’ve placed online. 

Our company can use consumer information for new purposes that have not yet been incorporated in this privacy policy. In such a case, we will contact you prior to using your information for these new purposes to inform you of the modifications made to these regulations, for the protection of personal information and to offer you the opportunity to refuse participation. (opt-in/opt-out)

Upon request, we provide the visitors to our site with access to all of the information that we retain about them. If you wish to access this information, please contact us at the address mentioned above. Upon request, we offer visitors to our site the opportunity to correct any incorrect information that we have from them. If you wish to correct your personal information, please contact us at the address mentioned above. If you think that our website is not in accordance with our privacy policy, please contact us through helpdesk@supertrips.com.

This website has been produced with the greatest possible care by Supertrips.com. However, the information on this website may contain errors, inaccuracies and/or typographical errors. Supertrips.com is not responsible and/or liable for the content of this website and the information therein. Supertrips.com does not warrant the correctness and completeness of the information supplied of the partaking accommodations, deals, currencies and prices. No rights or liability can be derived from any inaccuracies.  Supertrips.com does not guarantee the accuracy of, and cannot be held responsible for, pictures of accommodations, descriptions of accommodations, accommodation facilities and other descriptions that are being shown on the website, that information being provided by the hosts of the accommodation who are therefore responsible for the correctness of the provided information. Supertrips.com does not verify all the information that is provided by the hosts of the accommodations or other third parties.

Hosts of accommodations can at any given time alter the information about the accommodation, such as prices and availability. Supertrips.com is not liable for any damage or loss as a result of the incorrectness of this data. For claims of damages resulting from incorrect information of accommodation or incorrect availability of accommodations you must contact the host of the accommodation directly.

Supertrips.com is not liable for damages, direct or indirect, that result from the use of her website or the provided information therein. Supertrips.com may modify and/or correct this website at any moment, and does so regularly. Supertrips.com cannot accept liability for any damages related to the use of this website, or the temporary impossibility to consult this website.

All rights of intellectual property, including images and texts lie at and remain with Supertrips. Should any part infringe copyright you can always contact helpdesk@supertrips.com.